Pricing
CRM edition includes:
- Full sales, marketing and support automation, email integration, reporting, team selling, advanced security & workflow automation.
- Support for, unlimited API calls, regular back-ups of your customer data
For purchases email us at order@genix.co.za.
For sales inquiries email us at sales@genix.co.za
Sales, Marketing and Customer Service Automation
- Lead, opportunity, and account management
- Campaign management, email marketing
- Case management and incident tracking
- Advanced dashboards

Mobile CRM
- CRM Mobile browser for access on any smartphone
- CRM Mobile for Android (native app)
- CRM Mobile for iPhone (native app)
- Offline sync for Mobile is available as an a-la-carte option

Social CRM and Collaboration
- Activity Streams
- Cisco WebEx Meeting Center integration
- Citrix Online GoToMeeting integration
- Cloud Connectors to Facebook, Hoovers, Jigsaw, LinkedIn, Twitter, and Zoominfo
- Gmail and Google Docs integration
- InsideView integration
- LotusLive integration
- CRM Plug-in for Microsoft Outlook, Word and Excel

Support from the GenixCRM Team
- Unlimited online and email support
- Automatic updates and upgrades
- 4 hour response time SLA for technical problems during business hours
Advanced Features
- Reporting
- Sales forecasting
- Quotes
- Product catalog
- Contracts

Global CRM
- Out-of-the-box support for 22 languages
- Multi-currency support

Administration
- Access controls
- Advanced security
- Data quality controls
- CRM Studio for easy configuration
- CRM Logic and Module Builder for easy customization
- User, role, and team management
- Workflow automation

Cloud Deployment Options
- CRM On-demand:
hosted in the GenixCRM cloud
- Customer On-site:
installed locally, behind your firewall
- Partner On-demand:
GenixCRM partners host for you
- Public Cloud:
Host in South Africa
CRM On-Demand Specifics
- 99.5% availability SLA
- 15GB of data storage
- GenixCRM keeps daily backups of all customer data in the CRM On-demand environment for internal backup and recovery planning purposes
- Customers can request twice-monthly secure FTP downloads of their customer data